orobot.id Privacy Statement
Last Updated: 12 August 2023
Orobot.id is a platform that connects buyers and sellers of products and services in robotics and technology. Orobot does not act as a middleman, but only provides the service of storing and verifying the data of the users. Orobot.id also helps protect the users by verifying their identity before they can contact each other for transactional process. orobot.id is owned by PT. CVGEN APP SUPPORT, a company founded by Amsulistiani Ensch.
We respect your privacy and are committed to protecting your personal data in accordance with the applicable regulations, especially in Indonesia and also including the European Union General Data Protection Regulation (GDPR).
Personal data that we collect and its purposes
We collect your personal data when you visit, register, or use our services on the website orobot.id. The personal data that we collect includes:
- Name, email address, phone number, and other contact information
- Account information, such as username, password, and preferences
We collect your personal data for the following purposes:
- To provide our services to you, including managing your account, processing your orders, and providing customer support
- To improve the quality of our services, including conducting statistical analysis, market research, and testing
- To communicate with you, including sending promotional emails, newsletters, and notifications
- To comply with our legal obligations, including preventing fraud, cybercrime, and copyright infringement
- To protect our legitimate interests, including enforcing our terms and conditions, resolving disputes, and maintaining our legal rights
Legal basis for processing personal data
We process your personal data based on one of the following legal bases:
- Your consent: We ask for your consent before collecting or using your personal data for certain purposes. You can withdraw your consent at any time by contacting us or changing your privacy settings on the website orobot.id.
- Our legitimate interests: We process your personal data for our legitimate interests or those of third parties related to us, as long as those interests do not override your rights and freedoms. Our legitimate interests include providing and improving our services,
- communicating with you, complying with our legal obligations, and protecting our legal rights.
- Contractual obligation: We process your personal data to fulfill a contractual obligation that exists between you and us. For example, if you order a product or service from us, we need your personal data to process that order.
- Vital interests: We process your personal data to protect your vital interests or those of others. For example, if there is an emergency situation that endangers your life or health or that of others.
Recipients of personal data
We may share your personal data with third parties related to us for the purposes described above. These third parties include:
- Our business partners: We may cooperate with our business partners to provide products or services to you. For example,
- if you order a robot from the website orobot.id, we may share your personal data with the manufacturer or distributor of that robot.
- Our service providers: We may use our service providers to help us in managing the website orobot.id and providing services to you. For example, we may use a web hosting service provider to store your personal data.
Changes to This Privacy Statement
We may update this Privacy Statement periodically to account for changes in our collection and/or processing of personal data, and will post the updated Privacy Statement on our website, with a “Last Updated” date at the top.
